CANCELLATION POLICY
Royal Way Limousine, Inc. mission is to offer our customers the finest and quality limousine service available with competitive prices.At Royal Way Limousine, Inc., we take pride in our punctuality, pleasantness, politeness and patience.
WE WILL NEVER CANCEL ON YOU, and in return we expect THAT YOU WILL NOT CANCEL ON US, AS WELL.
If a vehicle (sedan or stretch limousine) is booked and then cancelled, our cancellation policy is as follows:
- ANY DEPOSITS (cash, checks or credit card authorization) will be non-refundable for any reasons, if a cancellation occurs from renter's side.
-for WEDDINGS and PROMS -DEPOSIT is not refundable if you CANCEL 30 days before service, also CLIENT will be responsible for FULL PRICE CONTRACTED.
- Reservation completed in advance and CANCELLED before services 48 hours=25% charge from TOTAL PRICE CONTRACTED.
- CANCELLATION of a reservation completed in advance but before services 24 hours=50% charge from TOTAL PRICE CONTRACTED.
- CANCELLATION of a reservation completed in advance but before services=100% CHARGE IN FULL CONTRACTED.
- Cancellation of a LIMOUSINE TOUR RESERVATION will result on 100% charge in full contracted.
- If you miss your flight, Royal Way Limousine must be called 1-866-253-3705 to avoid being charged in FULL for "NO SHOW"
- No Shows: If you do not see your driver at a certain pick up point do not leave the spot before calling
our office (must call # on your confirmation). If you leave without calling you will be billed for the full price of the ride.
- Collection Fees: You agree to pay all legal counseling fees, litigation fees, legal fees, costs, accounting fees, expenses and disbursements for all actions taken prior to, during and subsequent to the initiation of legal proceedings to collect payments due incase of non-payment.
When you cancel a reservation please be sure you receive an email cancellation notice which will show your cancellation number, time you cancelled and date. This will asure you that your cancellation was accepted as per our cancellation policy and you will not be charge in FULL PRICE AS CONTRACTED.
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