CANCELLATION POLICY
Royal Way Limousine, Inc. mission is to offer our customers the finest and quality limousine service available with competitive prices.At Royal Way Limousine, Inc., we take pride in our punctuality, pleasantness, politeness and patience.
WE WILL NEVER CANCEL ON YOU, and in return we expect THAT YOU WILL NOT CANCEL ON US, AS WELL.
If a vehicle (sedan or stretch limousine) is booked and then cancelled, our cancellation policy is as follows:
- ANY DEPOSITS (cash, checks or credit card authorization) will be non-refundable for any reasons, if a cancellation occurs from renter's side.
-for WEDDINGS and PROMS -DEPOSIT is not refundable if you CANCEL 30 days before service, also CLIENT will be responsible for FULL PRICE CONTRACTED.
- Reservation completed in advance and CANCELLED before services 48 hours=25% charge from TOTAL PRICE CONTRACTED.
- CANCELLATION of a reservation completed in advance but before services 24 hours=50% charge from TOTAL PRICE CONTRACTED.
- CANCELLATION of a reservation completed in advance but before services=100% CHARGE IN FULL CONTRACTED.
- If you miss your flight, Royal Way Limousine must be called 1-866-253-3705 to avoid being charged in FULL for "NO SHOW"
When you cancel a reservation please be sure you receive an email cancellation notice which will show your cancellation number, time you cancelled and date. This will asure you that your cancellation was accepted as per our cancellation policy and you will not be charge in FULL PRICE AS CONTRACTED.
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