CANCELLATION POLICYRoyal Way Limousine, Inc. mission is to offer our customers the finest and quality limousine service available in New York with competitive prices.
Royal Way Limousine, Inc. provide service with higher standards in the limousine industry and NOT affiliate with other New York Limousine COMPANIES SO BE AWARE.
At Royal Way Limousine, Inc., we take pride in our punctuality, pleasantness, politeness and patience.
ROYAL WAY LIMOUSINE, INC. WE WILL NEVER CANCEL ON YOU, our services are 100% guarantee and in return we expect THAT YOU WILL NOT CANCEL ON US, AS WELL.
If a limousine is booked, confirmed and then cancelled, our cancellation policy is as follows:
When you cancel a reservation please make sure that you receive an email cancellation notice which will show your cancellation number, time you cancelled and date. This will assured you that your cancellation was accepted as per our cancellation policy and you will not be charge in FULL PRICE AS CONTRACTED.
To avoid being charge for "NO SHOW" at the pick-up location, YOU MUST CALL US - VERY SIMPLE. please read our NO SHOW POLICY
"NO SHOW" (airport, hotel, etc.):
IF you do not see your driver at the pick-up point established on your reservation DO NOT LEAVE the spot before calling our office (IT IS THE CUSTOMER'S RESPONSIBILITY TO CALL US, must call 1-212-593-3291 or from the AIRPORT PHONE FREE number 1-866-253-3705 provided on your confirmation). If you LEAVE THE PICK-UP LOCATION without calling us you will be CHARGE for the full price of the ride contracted.
-PLEASE MUST follow our precise instructions given with your reservation confirmation so you do not have to get in any complications like get into a wrong limousine or go with other company then the one you RESERVE (when you have a reservation with us we 100% guarantee your service) because you do not want to PAY 2 TIMES FOR ONE SERVICE.
We always hold ROYAL WAY LIMOUSINE, INC. card and your FULL NAME on it or you can call us for better contact.
All efforts to contact a customer via cell numbers and all other contact information will be made before our driver is released and a trip is deemed "NO SHOW" reservation.
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