New York Sedan Limousine Service Client Terms Conditions and Tips Royal Way Limousine

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The Royal Way Treat

airport sedan/stretch limo arrival Free Inside Meet & Greet
-FREE Bottle of Champagne with Airport Arrival Limousine
-Little Times Square Tour on Arrival for as little $70
-hourly packages SAVE $$, SUV LIMOS FREE Champagne
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New York Sedan Limousine Service Client Terms Conditions and Limo Tips

Servicing the New York City, Westchester County Limousine, NJ, Tri State Area

 

New York Limousine NYC VIP CLIENT Policies:

    Royal Way Limousine, Inc. provide service with higher standards in limousine industry.

    TERMS & CONDITIONS INFORMATION

  • OUR SERVICES ARE DEDICATED PRIVATE FOR ONE CLIENT.
  • Our reservation online is "https://" (the "s" is your key to knowing the page is secure), If not DO NOT give your personal info.
  • The agreed price is the amount between Royal Way Limousine, Inc. service and (YOU) the CLIENT, and is based on the set of detailed instructions given at the time of the BOOKING. ANY changes to the agreed booking terms the customer may wish to make will be dependent UPON OUR ABILITY TO ACCOMMODATE those changes and will be subject to additional cost.
  • FEE FOR CHANGING RESERVATION DATE AND/OR TIME: $25 per sedan/stretch limousine. This fee applies only to existing reservations that Customer wishes to make date and/or time changes to. For SUV STRETCH LIMOUSINE is $50.
  • Royal Way Limousine automatically charges the customer a 20% gratuity, tolls or parking.
  • After RESERVED hourly service (not for weddings and proms) additional time charge will be rounded as (10 minutes as 30 minutes/31 minutes as 1 hour).
  • We can arrange special requests flowers, champagne, stocked bar at additional cost to you.
  • A 3% service fee applies when paying with a credit card or PAYPAL, option to pay CASH - NO FEE.
  • MAJOR CREDIT CARDS accepted. For CREDIT CARD PAYMENT we require CREDIT CARD IMPRINT and the cardholder MUST be present + picture ID to SIGN for all services.
  • Additional gratuities or cash given to the driver is at your own discretion.
  • Hourly trips are billed from the time the vehicle arrives at the pick-up location, until the time of drop off at final destination
  • Certain Size luggage restriction will apply; Prices will allow any combination of 3 pieces of luggage's or carry-on for luxury sedans or any combination of 5-6-7 pieces of luggage's and carry-on for 6-8-10 passengers limousines for airport service.
  • Client will be fully liable for all other charges that may incur BELOW:
  • Broken or missing glassware in the limousines $10.00 each.
  • Damaged seat or electronic equipment $500.00, spills or gum in carpet clean up $200.00
  • Travel time will apply if the pick-up or drop off is outside of five borough's.
  • VEHICLES CANNOT BE LOADED BEYOND SEATING CAPACITY.
  • Royal Way Limousine, Inc. assumes no responsibility for LOST or damaged baggage, personal belongings, or any items left in the vehicle, so client must check the limousine after EXITING.
  • We are not responsible for traffic encountered during vehicle rental time and any delays caused by directions instructed to the driver by the passengers.
  • Royal Way Limousine is not responsible for conditions outside of our control like weather, mechanical break down.
  • Royal Way Limousine will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser of the service name on reservation contract is responsible for his or her guests.
  • Royal Way Limousine reserves the right to terminate any reservation without refund, if the Operator or the Dispatcher on duty feels that the Renter and/or Party of the Renter is putting the Operator or the mode of transportation or the Renter/and/or Party of the Renter in danger of injury. Or, if the Renter and/or Party of the Renter are in the possession of any illegal material and/or substance, this service will be canceled without refund. This is without exception.
  • Royal Way Limousine, Inc. DOES NOT monitor train schedules, therefore Wait Time will be charged as incurred for any passenger arriving by train that is delay by 10 minutes or more.

    Third Party Web Sites and Information:
    The Site may provide hyperlinks to third party websites or access to third party content. Royal Way Limousine, Inc. does not control, endorse, or guarantee content found in such sites. You agree that Royal Way Limousine, Inc. is not responsible for any content, associated links, resources, or services associated with a third party site. You further agree that Royal way Limousine, Inc. shall not be liable for any loss or damage of any sort associated with your use of third party content. Links and access to these sites are provided for your convenience only.

    AIRPORT Pick-up and Waiting Time Policies:

  • We update incoming flights for proper collection, but we are not responsible for AIRLINE delays air/ground/customs/luggage's.
  • For Airport Domestic Arrival pick-up: a 40 minutes FREE WAIT TIME is given from the scheduled arrival time posted by your Airline, unless you notify us prior to your arrival of unexpected change on your arrival due to your departure circumstances.
  • For Airport International Arrival pick-up:1 Hour FREE WAIT TIME is given from the scheduled arrival time posted by your Airline.
  • After the AIRPORT FREE WAITING TIME elapsed additional 15 minutes waiting time will be charge at $15.00 for Sedan and $20.00 for a Stretch Limousine -domestic/international arrivals. PLEASE NOTE that we will wait for you as long it will takes.
  • Royal Way Limousine is proud to introduce to all our clients airport arrival domestic/international FREE INSIDE Meet and Greet with prominently your Name - this meets our traditional USA - Royal Way Welcome!
  • RUSH HOUR TRAFFIC AIRPORT surcharge +$10 town car sedan and +$20 stretch limousine.
  • All ARRIVING passengers MUST LOOK for their contact NAME posted on our card.
  • If you miss your flight or cannot locate your driver, Royal Way Limousine must be called 1-866-253-3705 to avoid being charged in full for "No show"

    What if I don't see the driver, and I decide to leave? DO NOT LEAVE.
    With your CONFIRMATION we give you a toll free phone number 1-866-253-3705 to call in the event of a mix-up (this would normally occur when there is a last minute gate change, the terminal's arrivals monitor is incorrect or the terminal parking lot is full or closed). Royal Way Limousine, Inc. hold the customer responsible for NOT informing us about their status, will result on NO SHOW charges in FULL. If you CANNOT LOCATE the driver, you are responsible to call us, so we may expediently resolve the matter. If customer fails to communicate with us, we CANNOT help them. We attempt on our part to locate the customer and link the customer with the driver. If the customer DECIDES TO LEAVE, the customer is responsible for the full charge. Full charges include base rate, gratuity, meet greet charges, parking fees, waiting time and any applicable tolls and taxes in connection with the service RESERVED.
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    Other Non-Airport Pick-ups Policies:

  • Point A to Point B service pick-up: Your sedan/limousine will arrive 10 minutes early from the requested pick-up time.
  • Additional waiting time (point A-B) will be calculate -15 minutes for town car sedan/$15.00 or for 6 pass limousine/$25.00.
  • All non-airport passengers schedules for pick-up MUST try to the best of their ability to be outside by the time of scheduled pick. Considering the extensive traffic in NYC, if your chauffeur is forced to circle the block it may cost you another 10 minutes before you chauffeur reaches you.
  • In the event that you DO NOT SEE your driver, all passengers must call Royal Way Limousine, Inc toll free number at 1-866-253-3705 and we will match you up in a few moments. Please do not leave under the assumption that your driver is not there. By not leaving you will avoid being charged a NO SHOW FEE!
  • Royal Way Limousine, Inc. shall not be liable for circumstances beyond its control due to airline delays, air/ground, luggage's, traffic, weather, road conditions and breakdowns.
  • Royal Way Limousine, Inc. assumes no responsibility for LOST or damaged baggage, personal belongings, or any items left in the vehicle, so client must check the limousine after EXITING.

    Weddings, Proms, Night out, Bachelor or Bachelorette Parties Policies

  • Your sedan/limousine will arrive 10 minutes early from scheduled pick-up time.
  • Weddings/Proms after reserved time expire 10 minutes are FREE, after that you will be charge a FULL HOUR price/no exception.
  • Vehicles CANNOT be loaded beyond seating capacity.
  • Stretch Limousines rental will start at a 3 HOURS minimum (Mo-Th) and 4 HOURS minimum on (Fr-Su), OTHERWISE instructed.
  • All alcohol must be provided by the passengers with receipt.  All passengers must be 21 years of age and have valid state issued ID to consume alcohol in our vehicles.
  • NO SMOKING at any time in our vehicles as well we don't drive DRUNK PEOPLE in case you get drunk someplace else, so DRINK RESPONSIBLE
  • PROMS even if you are 21 years old you can't drink in our limos as well drinking in other places you will not return in our limo.
  • NO PARTITION CLOSE during PROM service or POINT A TO POINT B (one way service).
  • $50 (if we can do it) will be added to the bill for any TIME changes made less than 24 hours to the scheduled pick-up TIME.
  • I do understand that the DEPOSIT is NON-REFUNDABLE in case I cancel my Reservation after my Reservation was completed and confirmed by Royal Way Limousine, Inc. and ACCEPTED by ME.
  • Royal Way Limousine, Inc. assumes no responsibility for LOST or damaged baggage, personal belongings, or any items left in the vehicle, so client must check the limousine after EXITING.
  • IF FAIL to call to cancel/change date/time prior AIRPORT pick-up schedule you will be charge in full if there will be "No Show".
  • If you have any problem, Royal Way Limousine must be called 1-866-253-3705
    If You Change Your RESERVATION Policies:
    After our reservation confirmation has been issued and you wish to change your travel/reservation arrangements in anyway, for example your chosen pick-up date or time, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the reservation. You will be asked to pay an administration FEE of $25.00 for sedan and $50 for stretch limo or SUV Limo, in making this alteration. You should be aware that changes of this nature are subject to availability. It will not be possible to make changes within hours of your scheduled pick-up.

    ***** RESERVATION CANCELLATIONS POLICY *****

    At Royal Way Limousine, Inc., we take pride in our punctuality, pleasantness, politeness and patience.
    We will never cancel on you, and in return we expect that you will NOT CANCEL ON US, AS WELL.
    If a vehicle is booked and then cancelled, you will be charged as below:
  • WEDDINGS and PROMS -DEPOSIT NON-REFUNDABLE if you CANCEL (CLIENT will be responsible for FULL PRICE CONTRACTED).
  • CANCELLATION of a reservation completed in advance but before services 48 hours 23% from TOTAL PRICE CONTRACTED.
  • CANCELLATION of a reservation completed in advance but before services 24 hours 50% from TOTAL PRICE CONTRACTED.
  • CANCELLATION of a reservation completed in advance but before services 100% IN FULL CONTRACTED.
  • If you miss your flight, Royal Way Limousine must be called 1-866-253-3705 to avoid being charged in FULL for "NO SHOW"
  • Collection Fees: You agree to pay all legal counseling fees, litigation fees, legal fees, costs, accounting fees, expenses and disbursements for all actions taken prior to, during and subsequent to the initiation of legal proceedings to collect payments due incase of non-payment

    IMPORTANT FOR ALL RENTAL SERVICES -WARNING (must enjoy responsible):

  • Royal Way Limousine Service reserves the right to TERMINATE any SERVICE without REFUND, if the chauffeur on duty feels that the RENTER or the PARTY of the RENTER is putting the CHAUFFEUR in any DANGER OF INJURY.
  • OR, if the RENTER or the PARTY of the RENTER are in the possession of any illegal material or substance, this service will be CANCELLED without REFUND.
  • DON'T ASK, NO EXCEPTIONS.

SOME BENEFITS by using Royal Way Limousine Services:

  • We offer Airport FREE V.I.P. MEET & GREET INSIDE WITH SIGN YOUR NAME - Others Companies charge $25/50 for this service.
  • We offer the best hourly package price when you book/pay in advance, guarantee, 24 Hour Professional Service.
  • NO SMOKING AT ANY TIME in our vehicles as well we don't drive DRUNK PEOPLE in case you get drunk someplace else, so DRINK RESPONSIBLE.
  • We are not responsible for interruption/terminating service in case contradicting SMOKE/DRINK POLICY. Your chauffeur will enforce those rules.
  • Our rates are the most competitive/accurate in the industry, you will know the price before, never worry about hidden charges at destination.
  • We DO NOT charge our clients TAX or for GASOLINE INCREASE prices, other companies +9% or $10/$20/$30 based on distance.
  • We may UPGRADE your Limousine requested with larger size without asking if one AVAILABLE.
  • When you book your car in advance we don't charge you EXTRA in case PRICE CHANGE. BOOK NOW!
  • We DO CHARGE for rush hour traffic $10.00 for SEDAN and $20.00 stretch limousine.
  • For more convenience you can pay service with PAYPAL for someone you LOVE.
  • All our limos own E-Z pass for tolls -never wait in line to pay cash toll when you supposed to be at the AIRPORT or already HOME.
  • Some of our limousines are equipped with the latest GPS technologies, good for out of town business travel trips -never get lost again.
  • In case of a heavy TRAFFIC we know short cuts, you arrive refreshed and On time...Every time!
  • AIRPORT Arrival Wait Time  -DOMESTIC 40 minutes /INTERNATIONAL 1 hour FREE - Not like other companies rushing you.
  • SUPER package 6 pass black limousine - 8 hours only $440+ (Mo-Th) - Reserve/Pay 1 weeks in advance.
  • We thank you for taking the time to visit our site, we update our site often to keep you up to date information.
  • E-Zcalculate your limousine PRICE before you make your easy Reservation Online secure, we make it better for you?
  • Travel Agents, Managers, Personal Assistants can earn 3% commission on repeated hourly services or mention 3% discount when you book hourly service for your BOSS with us.
  • Our PUBLISHED PRICES are subject to change without NOTICE!
  • Royal Way Limousine respects, values and appreciates your business!

SOME Important TIPS Preparing You Before You Hire Your LIMOUSINE

No matter what kind of occasion To Hire a limousine is not so easy those days when there are so many companies with all kind of sophisticated staff, brokers, equipment, except limousines and not working on your BEST interest, they will promise you everything!!
Looking for the "BEST PRICE"?
Don't make a limo shopping mistake! The biggest error you could make when shopping for a limo rental is searching based on PRICE. In the limousine industry, there are many variances of quality and price. All too often, a cheaper price translates into larger risk for you. Most consumers would not choose a restaurant or hotel based on price, yet people shop for a limousine service this way and expect 5-star quality. If you shop for a limousine service based on price alone, you will likely be frustrated and disappointed with your limousine experience. Old, poorly maintained vehicles, shoddy services, unprofessional CHAUFFEUR with poor hygiene, dangerous vehicles, late service, and underinsured services are all possible results of a "BEST PRICE" shopping priority. There are exceptions-however, the lower price, the more risk you will assume with your luxury transportation plans.

    RISK YOU TAKE WHEN SHOPPING FOR A LIMOUSINE BASED ON PRICE ALONE.

  • Your limousine does not show up or show up late to get you to the Airport. You miss your flight. Or show up late to pick you up.
  • Your limousine shows up late. You miss your dinner engagement or Broadway play.
  • A 1987 model limousine rusting at the seams arrives at your door when you were expecting a 2003 model. Instead of being lavished in luxury, you are embarrassed.
  • Your limousine shows up with an unprofessional chauffeur with poor hygiene or not knowledgeable to get you to your destination on time or at all (could happen).
  • Your limousine chauffeur exercise poor customer service with your company most influential client. You loose the account.
  • Your limousine service gets into an accident and does not have proper insurance to cover the damages involved in your injuries.

Limo Rental Alert (Client Warning):
Searching for limousine service on the WEB can be a tricky proposition littered with a maze of smoke-and-mirrors. Many internet limousine websites claim they have vehicles available worldwide and that you should book with them, get real and hire a local company by yourself. Dealing with a limo-broker is like gambling. Here's how it works: A reservation clearinghouse, or internet broker, doesn't own their own vehicles. They merely take your reservation and farm it out to a locally based company. Once this is done, they effectively loose control over your job, leaving YOU at RISK.

Very Very Important - IF YOU HIRE A LIMOUSINE SERVICE DON'T FORGET TO TAKE their COMPANY NAME and their TELEPHONE NUMBER, reservation number WHEN YOUR RESERVATION IS COMPLETED, BECAUSE YOU MAY NOT FIND THEM WHEN YOU NEED THEM (airport arrival/departure, hotel, theater, sightseeing, etc.), if they don't give you a phone number to call if anything DO NOT BOOK - many of them are not listed as a Businesses and you are at risk!

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